The FG Barnes Group is committed to protecting your privacy and developing technology that gives
you the most powerful and safe online experience. This Privacy Statement applies to the FG Barnes
Group website and governs data collection and usage. By using the FG Barnes Group website, you
consent to the data practices described in this statement.
Personal data can be collected by FG Barnes Group at different instances i.e. in showroom, at the
service centre, on-line etc. FG Barnes Group may collect and store the following kinds of personal
information; information that you provide when registering online, information you provide when
completing your online profile, information that you provide to us when signing up to any distribution
lists to receive correspondence from us or information relating to any purchase you make of our
goods or services, including any other transaction details made via any of the FG Barnes Group
FG Barnes Group collects personally identifiable information, such as your e-mail address, name,
home or work address or telephone number. FG Barnes Group also collects anonymous demographic
information, which is not unique to you, such as your postcode, age, gender, preferences, interests
There is also information about your computer hardware and software that is automatically collected
by FG Barnes Group. This information can include: your IP address, browser type, domain names,
access times and referring website addresses. This information is used by the FG Barnes Group for the
operation of the service, to maintain quality of the service, and to provide general statistics regarding
use of the FG Barnes Group website.
Please keep in mind that if you directly disclose personally identifiable information or personally
sensitive data through the FG Barnes Group public message boards, this information may be collected
and used by others. Note: The FG Barnes Group does not read any of your private online
FG Barnes Group encourages you to review the privacy statements of websites you choose to link to
from FG Barnes Group so that you can understand how those websites collect, use and share your
information. FG Barnes Group is not responsible for the privacy statements or other content on
websites outside of the FG Barnes Group and the different franchises owned by the group.
FG Barnes Group collects and uses your personal information to operate the FG Barnes Group
websites and deliver the services you have requested. FG Barnes Group also uses your personally
identifiable information to inform you of other products or services available through the group and
its affiliates. FG Barnes Group may also contact you via surveys to conduct research about your
opinion of current services or of potential new services that may be offered.
FG Barnes Group does not sell, rent or lease its customer lists to third parties. FG Barnes Group may,
from time to time, contact you on behalf of external business partners about a particular offering that
may be of interest to you. In those cases, your unique personally identifiable information (e-mail,
name, address, telephone number) is not transferred to the third party. In addition, FG Barnes Group
may share data with trusted partners to help us perform statistical analysis, send you email or postal
mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from
using your personal information except to provide these services to the FG Barnes Group, and they
are required to maintain the confidentiality of your information.
FG Barnes Group does not use or disclose sensitive personal information, such as race, religion, or
political affiliations, without your explicit consent.
FG Barnes Group keeps track of the websites and pages our customers visit within the group, in order
to determine what FG Barnes Group services are the most popular. This data is used to deliver
customized content and advertising within FG Barnes Group to customers whose behaviour indicates
that they are interested in a particular subject area.
FG Barnes Group Web sites will disclose your personal information, without notice, only if required to
do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of
the law or comply with legal process served on FG Barnes Group or the site; (b) protect and defend
the rights or property of FG Barnes Group; and, (c) act under exigent circumstances to protect the
personal safety of users of FG Barnes Group, or the public.
FG Barnes Group secures your personal information from unauthorized access, use or disclosure. FG
Barnes Group secures the personally identifiable information you provide on computer servers in a
controlled, secure environment, protected from unauthorized access, use or disclosure. When
personal information (such as a credit card number) is transmitted to other websites, it is protected
through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
As an individual, you have the rights to request any data that the FG Barnes Group holds on you. Thus
is done through a Subject Access Request (SAR). Upon receipt of such request the FG Barnes Group
will confirm your identity and provide all relevant data that the group holds in the most practical
format unless stated otherwise.
If you instruct the FG Barnes Group to no longer process your personal data then we will do so as
quickly as possible. The FG Barnes Group will have this done within 21 days of the initial request. This
also applies if you wish the FG Barnes Group to destroy any personal data that may be held or if you
instruct the FG Barnes Group to cease all processing for marketing purposes.
FG Barnes Group website uses "cookies" to help you personalize your online experience. A cookie is a
text file that is placed on your hard disk by a web page server. Cookies cannot be used to run
programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be
read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The
purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if
you personalise FG Barnes Group pages, or register with FG Barnes Group site or services, a cookie
helps the group to recall your specific information on subsequent visits. This simplifies the process of
recording your personal information, such as billing addresses, shipping addresses, and so on. When
you return to the same FG Barnes Group website, the information you previously provided can be
retrieved, so you can easily use the FG Barnes Group features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies,
but you can usually modify your browser setting to decline cookies if you prefer. If you choose to
decline cookies, you may not be able to fully experience the interactive features of the FG Barnes
Group services or websites you visit.
FG Barnes Group is a registered data controller with the Information Commissioners Office (ICO). Our
registration number is Z6812815. For more information about the ICO then you can visit their website
- https://ico.org.uk/ .
FG Barnes Group will occasionally update this Privacy Statement to reflect company and customer
feedback. FG Barnes Group encourages you to periodically review this Statement to be informed of
how FG Barnes Group is protecting your information.
FG Barnes Group welcomes your comments regarding this Privacy Statement. If you believe that the
group has not adhered to this statement, please contact FG Barnes Group at gdpr@barnes
group.co.uk. This will then be picked up by our Data Protection Officer. We will use commercially
reasonable efforts to promptly determine and remedy the problem.